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Posts Tagged ‘incompetence’

Amazon: 25 Years Of Loyalty Down The Drain

Posted by Scott Holstad on March 18, 2020

For the moment, I only have the time to copy and paste a very short post I published on LinkedIn today, but I hope to return to this topic later with a lot more to say, including specifics, details, statistics, and commentary. All I know is I have been more loyal to Amazon as one of its earlier customers for the past 25 years than nearly any other company, but after a number of events over the past few months, they are now permanently on my SHIT LIST from hell, I feel betrayed and I want them — and everyone else — to know about it. Apparently they’ve gotten so big, they don’t and won’t give a shit, but I still have a right to speak my mind, so I will…

From my LinkedIn post today: https://www.linkedin.com/feed/update/urn:li:activity:6646086971418566656/.

 

After 25 years as a loyal customer, Amazon has made it to my shit list & it’s sad. I’m so ticked. Lately, when I have the gall to order things & give them $, they’re screwing me by declining legit orders, terminating my password & ALL recent orders – for no good reason. It’s INSANE! Today, I spent 3 hours finding items, ordered dozens for $$ & they shut me down for the 2nd time in 3 days. They no longer like it when I order 100 items or $1000, though they liked it for 24 years. (Also shut me down for 2 Kindle books!) There’s no $ problem, I’m NEVER close to credit limits, not late on payments, but now twice in 3 days, the 5th in 6 weeks-I can’t reset my password, have to CALL IN (prehistoric). The 3 times I’ve done so, I average 2 hours & 4 reps per call due to alleged “unauthorized party access.” I’ve said if true, my banks would be calling within minutes: they don’t. No one else has this problem with me. ALSO, there isn’t a black market for $4 Kindle books; they’d get gift cards to sell instead. I’ve spent $2.5 MILLION+ personally & $4 MILLION+ professionally with them & this is what I get? They’re stupidly throwing away a $7+ Million customer?? I’m going elsewhere. Others want my $$….

 

[To be continued…]

I can’t believe @JeffBezos would endorse or approve of this. If so, his principles have taken a big hit & he’s joined the legion of other Internet greats who had awesome ideas, built something wonderful, grew a great customer base (with myself as one of them), only to abandon a number of customers by apparently thinking he’s too big or good for them now or they don’t matter anymore. I really have no idea what else it would be because idiocy of this magnitude would have to come from the top. I really have had so much respect for him for over two and a half decades. This is massively disillusioning. There’s a reason that moron in the White House got voted in with his transparent crappy statements about “making America great again,” because while neither he nor his followers are the ones who can or will do that, he’s actually right in the sense that most Americans no longer have the work ethic, principles, common sense, business sense, intelligence, dedication to service or quality we did as a nation for so very long. There’s a reason the US has dropped in nearly every field and category that exists. I thought Bezos was one of the few left who still had some of those qualities. Apparently I was mistaken. Pity…

 

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